Active Incident

Updated a day ago

Version Update ErrorDegraded Performance

Incident Status

Degraded Performance

Components

Card Processing, Device Synchronization, Order Processing

Locations

US



February 22, 2017 12:48PM EST
[Identified] Some customers have reported an issue with updating to the new version of Toast. If you are receiving an error message while installing your update, please follow these steps: 1. Uninstall the Toast application from your POS terminal. 2. Reinstall Toast by opening the Web Browser application on the terminal. Type the address: http://www.toasttab.com/link/apk and tap "GO." 3. Reopen the Toast application and login.

Order Processing




Degraded Performance

Card Processing




Degraded Performance

Device Synchronization




Degraded Performance

Online Ordering




Operational

Reporting




Operational

Website




Operational

Support Line




Operational

External Services

AWS EC2

Heroku