All Systems Operational
Order Processing / KDS ? Operational
Card Processing ? Operational
Toast POS app ? Operational
POS Web application ? Operational
Restaurant Reporting ? Operational
Deposits ? Operational
Payroll Web application ? Operational
Payroll Processing ? Operational
Online Ordering ? Operational
Mobile Dining Solutions (MDS) ? Operational
xtraCHEF ? Operational
Sling by Toast Scheduling Operational
Customer Care Phone Line ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - This incident has been resolved.
Mar 14, 19:02 EDT
Monitoring - A fix has been implemented and we will continue to monitor the results.
Mar 14, 18:55 EDT
Investigating - We are currently investigating an issue related to Online Ordering. Our Engineering team is diligently working to resolve the issue and we will provide updates as we learn more.
Mar 14, 18:17 EDT
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Resolved - This incident has been resolved.
Mar 7, 12:04 EST
Monitoring - This fix has been identified and implemented and are seeing signs of recovery. We will continue to monitor this issue.
Mar 7, 10:33 EST
Investigating - We are currently experiencing issues with being unable to properly publish changes. We are actively investigating the issue and working to resolve this ASAP.
Mar 7, 10:12 EST
Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 17:42 EST
Monitoring - We are seeing devices coming back online and are monitoring to ensure this has been resolved. If you are continuing to experience issues, please contact your Internet Service Provider.
Mar 5, 16:37 EST
Update - We are continuing to investigate this issue.
Mar 5, 16:06 EST
Investigating - We’re aware of a Toast service disruption and our engineers are continuing to investigate the cause. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take credit card payments. Until your connection is reestablished, please follow the steps in our offline mode checklist.
https://central.toasttab.com/s/article/Offline-Mode-Procedures-and-Checklist

Mar 5, 15:32 EST
Mar 4, 2024

No incidents reported.