Toast System Status

All Systems Operational

About This Site

FAQs

What steps should I take when my devices come out of offline mode?
Our network connection is restored, but my device is still in offline mode. What should I do?
Should I capture my credit cards once the network connection is restored?
What should I do about online orders that came in when I was offline?
Is there a risk in taking credit card payments offline?

Order Processing / KDS Operational

Card Processing Operational

Toast POS app Operational

POS Web application Operational

Restaurant Reporting Operational

Deposits Operational

Payroll Web application Operational

Payroll Processing Operational

Online Ordering Operational

Mobile Dining Solutions (MDS) Operational

xtraCHEF Operational

Sling by Toast Scheduling Operational

Customer Care Phone Line Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

Toast Status Update - Catering & Events

Resolved - This incident has been resolved.
May 3, 16:48 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 3, 16:26 EDT

Investigating - We’re investigating a disruption in Catering & Events for some restaurants. Our team is actively working to resolve the issue and will update this page as we receive more information.
May 3, 15:57 EDT

Toast Status Update - Toast Web Reporting

Resolved - This incident has been resolved.
May 3, 14:25 EDT

Update - We are continuing to work on a fix for this issue. At this time users will be redirected to the previous version of Sales Summary while we implement a permanent fix.
May 3, 12:18 EDT

Identified - We’ve identified the issue affecting access to Toast reports and our engineers are working to deploy a fix. Thank you for your patience.
May 3, 09:13 EDT

Investigating - We have been alerted to system issues affecting access to select Toast reports. Our engineers are investigating the cause and working to resolve the issue as soon as possible. We will update this page as new information is available.
May 3, 08:50 EDT

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

Toast Status Update - Support Phone Line Disruption

Resolved - This incident has been resolved.
Apr 30, 17:17 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 16:09 EDT

Update - We are continuing to investigate this issue. While we work to resolve this issue, you may contact Customer Care using the alternate phone number (949) 524-4482 or the Support tab in the Toast Now app (iOS, Android). We will update this page as soon as the phone lines return to normal.
Apr 30, 12:10 EDT

Investigating - We are currently experiencing connection issues with Toast Customer Care phone lines. While we work to resolve this issue, please submit support tickets through Toast Central (central.toasttab.com) or the Support tab in the Toast Now app. We will update this page as soon as the phone lines return to normal.
Apr 30, 11:47 EDT

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

Sling Outage - Schedule Creation

Resolved - This incident has been resolved.
Apr 26, 05:46 EDT

Identified - We are currently working to resolve an issue that affects Sling scheduling as a whole (shift creation, swaps, time off requests, etc). We expect to resolve this issue in the early hours tomorrow morning, Friday 4/26. Thank you for your understanding.
Apr 25, 23:26 EDT

Apr 25, 2024

Toast Delivery Services - Outage

Resolved - Toast Delivery Services have been fully restored. Thank you for your understanding and patience.
Apr 25, 00:28 EDT

Update - We continue to see a positive rate of successful orders processed via Toast Delivery Services. With that said, we are still monitoring the issue to ensure we catch any potential regressions.
Apr 24, 23:59 EDT

Monitoring - We are seeing a recovery in Toast Delivery Services. We are continuing to monitor the situation and will provide updates as necessary.
Apr 24, 22:53 EDT

Investigating - We are currently investigating an issue with Toast Delivery Services. We are seeing that this currently affects all Toast Delivery Services Orders. We will provide an update when we learn more.
Apr 24, 22:42 EDT

Apr 24, 2024