All Systems Operational
Website Operational
Order Processing Operational
Card Processing Operational
Device Synchronization Operational
Online Ordering Operational
Reporting Operational
Support Line Operational
Deposits Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2020

No incidents reported today.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020
Resolved - This incident has been resolved.
Jan 19, 08:49 EST
Update - The Toast system is returning to normal. We will continue to monitor it closely. Thank you for your patience.
Jan 19, 01:51 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 23:57 EST
Update - We are continuing to work on a fix for this issue.
Jan 18, 22:50 EST
Update - We are continuing to work on a fix for this issue.
Jan 18, 22:48 EST
Update - We are continuing to work on a fix for this issue.
Jan 18, 22:44 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 18, 22:39 EST
Investigating - SMS Text Notification may be delayed up to 45 minutes. We've identified the cause and is currently being investigated.
Jan 18, 22:39 EST
Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Resolved - The Toast system has returned to normal. Thank you for your patience. If you continue to experience issues, please contact Toast Support at (617) 682-0225.
Jan 14, 20:59 EST
Investigating - We are currently experiencing an issue with our Text messages failing for Toast Takeout.
Jan 14, 20:57 EST
Jan 13, 2020
Resolved - Incident has been resolved. There was reported slowness accessing payroll by internal users.
- there was no major spike in calls either internal or external.
- the issue has been resolved
Jan 13, 14:01 EST
Resolved - This incident has been resolved.
Jan 13, 11:27 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 13, 11:17 EST
Update - We are continuing to investigate this issue.
Jan 13, 11:11 EST
Investigating - We are currently experiencing connection issues with Toast Support phone lines. While we work to resolve this issue, please submit support tickets through Toast Central (central.toasttab.com). We will update this page as soon as the phone lines return to normal.
Jan 13, 10:42 EST
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.