Update - We are continuing to work on a fix for this issue.
Oct 04, 2026 - 21:51 EDT
Oct 04, 2026 - 21:51 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 04, 2026 - 20:50 EDT
Oct 04, 2026 - 20:50 EDT
Update - We are continuing to investigate this issue.
Oct 04, 2026 - 20:05 EDT
Oct 04, 2026 - 20:05 EDT
Update - We are continuing to investigate this issue.
Oct 04, 2026 - 19:36 EDT
Oct 04, 2026 - 19:36 EDT
Investigating - We are aware of an issue affecting available funds for instant deposit and are investigating.
Oct 04, 2026 - 19:17 EDT
Oct 04, 2026 - 19:17 EDT
About This Site
FAQs
Resuming Operations after the 10/20 AWS Service Disruption
What steps should I take when my devices come out of offline mode?
Our network connection is restored, but my device is still in offline mode. What should I do?
Should I capture my credit cards once the network connection is restored?
What should I do about online orders that came in when I was offline?
Is there a risk in taking credit card payments offline?
Order Processing / KDS
Operational
Card Processing
Operational
Toast POS app
Operational
POS Web application
Operational
Restaurant Reporting
Operational
Deposits
Major Outage
Payroll Web application
Operational
Payroll Processing
Operational
Online Ordering
Operational
Mobile Dining Solutions (MDS)
Operational
xtraCHEF
Operational
Sling by Toast Scheduling
Operational
Customer Care Phone Line
Operational
Toast IQ
Operational
Toast Tables
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance