Toast System Status

All Systems Operational

Website Operational

Order Processing Operational

Card Processing Operational

Device Synchronization Operational

Online Ordering Operational

Reporting Operational

Deposits Operational

Payroll Website Operational

Payroll Processing Operational

Customer Care Phone Line Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

Ongoing Scheduled Database Maintenance (6/21)

Completed - The scheduled maintenance has been completed.
Jun 21, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 05:30 EDT

Scheduled - There is be a scheduled maintenance period between 5:30 and 6:00 AM EDT. During this window there may be up to 5 minutes of total Toast System downtime.
Jun 17, 16:08 EDT

Jun 20, 2021

No incidents reported.

Jun 19, 2021

DoorDash Drive Experiencing Outage - Toast Delivery Services Temporarily Disabled

Resolved - This incident has been resolved.
Jun 19, 22:06 EDT

Monitoring - DoorDash has implemented a fix. We have re-enabled Toast Delivery Services and we are monitoring the results.
Jun 19, 21:40 EDT

Investigating - DoorDash Drive is currently experiencing an outage and we have turned off Toast Delivery Services. Delivery via Toast Delivery has been shut off, but online ordering will continue to function. First party delivery is not affected
Jun 19, 20:18 EDT

Jun 18, 2021

No incidents reported.

Jun 17, 2021

Toast Status Update - American Express Processing Issue

Resolved - This incident has been resolved.
Jun 17, 17:06 EDT

Monitoring - American Express credit card processing is recovering however you may still experience prolonged processing times or receive error messages on Amex transactions. We are continuing to monitor and will keep you updated as new information is available.
Jun 17, 16:00 EDT

Investigating - We have been alerted to issues affecting processing American Express credit cards. You may experience prolonged processing times or receive error messages on Amex transactions. We know that this can significantly impact your operations. Our engineers are investigating the cause and are working to resolve the issue as soon as possible. We will keep you updated as new information is available. At this time please attempt processing with an alternate form of payment.
Jun 17, 15:37 EDT

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.