All Systems Operational

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FAQs

What steps should I take when my devices come out of offline mode?
Our network connection is restored, but my device is still in offline mode. What should I do?
Should I capture my credit cards once the network connection is restored?
What should I do about online orders that came in when I was offline?
Is there a risk in taking credit card payments offline?

Order Processing / KDS Operational
Card Processing Operational
Toast POS app Operational
POS Web application Operational
Restaurant Reporting Operational
Deposits Operational
Payroll Web application Operational
Payroll Processing Operational
Online Ordering Operational
Mobile Dining Solutions (MDS) Operational
xtraCHEF Operational
Sling by Toast Scheduling Operational
Customer Care Phone Line Operational
Toast IQ Operational
Toast Tables Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Toast IQ Query Failures
Resolved - This incident has been resolved.
Nov 5, 17:37 EST
Investigating - We are aware of an issue causing a small percentage of Toast IQ queries to fail. Our team is actively working to resolve the issue and will update this page as we receive more information.
Nov 5, 17:25 EST
Deposit Delay
Resolved - The issue impacting deposits has been resolved. Some customers may not have received all or part of their expected deposits from sales on or between 10PM ET 11/3 to 10PM ET 11/4. We expect these funds to be deposited by the end of business today, 11/5, so keep an eye on your bank statement to confirm that your deposit has been made.

If you continue to experience issues, please contact us in the Support Center.
https://support.toasttab.com/
Nov 5, 16:02 EST
Update - We continue to monitor the status of deposits. Deposits should be released by 1:30pm EST. Please continue to monitor your accounts through end of business to see funds in your account.
Nov 5, 11:09 EST
Update - We are still monitoring deposits to your account, and you can expect to receive funds by end of business today. We will provide another update at 1pm EST on the status of deposits.
Nov 5, 09:09 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 5, 05:47 EST
Investigating - We're investigating an issue causing a delay in card deposits for some customers. Our team is actively working to resolve the issue and will update this page as we receive more information.

Missing a deposit? Start here:
https://support.toasttab.com/en/article/Get-Help-Credit-Card-Deposits-Aren-t-Showing-in-My-Bank-Account
Nov 5, 05:47 EST

Nov 4, 2026

Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 05:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:00 EST
Scheduled - On Wednesday, November 4th, there will be a scheduled maintenance period at 5:00 AM ET. During this window there may be up to 1 minute of total Toast System downtime for a select group of Toast customers.
Oct 29, 13:17 EDT

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Sling Syncing
Resolved - This incident has been resolved.
Oct 27, 19:13 EDT
Investigating - We are currently investigating an issue causing syncing errors between Toast and our Sling Platform. You may notice inconsistencies in employee data between Toast and Sling during this time.
Oct 27, 18:48 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

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