Toast System Status

All Systems Operational

Website Operational

Order Processing Operational

Card Processing Operational

Device Synchronization Operational

Online Ordering Operational

Reporting Operational

Support Line Operational

Deposits Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 25, 2020

No incidents reported today.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

SMS Text Notification Delays

Resolved - This incident has been resolved.
Jan 19, 08:49 EST

Update - The Toast system is returning to normal. We will continue to monitor it closely. Thank you for your patience.
Jan 19, 01:51 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 23:57 EST

Update - We are continuing to work on a fix for this issue.
Jan 18, 22:50 EST

Update - We are continuing to work on a fix for this issue.
Jan 18, 22:48 EST

Update - We are continuing to work on a fix for this issue.
Jan 18, 22:44 EST

Identified - The issue has been identified and a fix is being implemented.
Jan 18, 22:39 EST

Investigating - SMS Text Notification may be delayed up to 45 minutes. We've identified the cause and is currently being investigated.
Jan 18, 22:39 EST

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

Toast Takeout - Text Messaging failure

Resolved - The Toast system has returned to normal. Thank you for your patience. If you continue to experience issues, please contact Toast Support at (617) 682-0225.
Jan 14, 20:59 EST

Investigating - We are currently experiencing an issue with our Text messages failing for Toast Takeout.
Jan 14, 20:57 EST

Jan 13, 2020

Payroll: Internal users experiencing major slowness"

Resolved - Incident has been resolved. There was reported slowness accessing payroll by internal users.
- there was no major spike in calls either internal or external.
- the issue has been resolved
Jan 13, 14:01 EST

Toast Status Update - Support Phone Line Disruption

Resolved - This incident has been resolved.
Jan 13, 11:27 EST

Identified - The issue has been identified and a fix is being implemented.
Jan 13, 11:17 EST

Update - We are continuing to investigate this issue.
Jan 13, 11:11 EST

Investigating - We are currently experiencing connection issues with Toast Support phone lines. While we work to resolve this issue, please submit support tickets through Toast Central (central.toasttab.com). We will update this page as soon as the phone lines return to normal.
Jan 13, 10:42 EST

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.