Toast System Status

All Systems Operational

About This Site

Welcome to the Toast System Status Page

If your system is offline, follow these Offline Mode Procedures

Learn more on how to use Toast during a service disruption here: toast.help/offline

Website Operational

Order Processing Operational

Card Processing Operational

Device Synchronization Operational

Online Ordering Operational

Reporting Operational

Deposits Operational

Payroll Website Operational

Payroll Processing Operational

Customer Care Phone Line Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2022

No incidents reported today.

May 19, 2022

No incidents reported.

May 18, 2022

Potential Discounts Issue

Resolved - This issue has been resolved in a new Toast app update. Any affected customers will receive this update to their devices by 4am local time on 5/19.
May 18, 19:18 EDT

Identified - We are aware of an issue affecting a small group of customers regarding discounts requiring a manager passcode in the latest release of the Toast App.

Our engineering team is currently developing a fix for this issue and will be issuing an updated version soon. Thank you for your patience.
May 18, 14:19 EDT

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 9, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 05:30 EDT

Scheduled - On Monday, May 9th, there will be scheduled maintenance between 5:30 and 6:00 AM EDT which may result in up to 5 minutes of total Toast downtime.
May 4, 15:01 EDT

May 8, 2022

No incidents reported.

May 7, 2022

Toast Status Update - System Disruption

Resolved - This incident has been resolved.
May 7, 14:54 EDT

Monitoring - A fix has been fully implemented and Toast Systems have been restored. Our Engineers are currently monitoring to ensure stability.
May 7, 14:35 EDT

Identified - We have identified the issue which caused a Toast Service Disruption and our Engineering team is currently working on deploying a fix. For information regarding operating while in Offline Mode please reference the Toast Central article here: https://central.toasttab.com/s/article/Offline-Mode-Overview-1492794307880
May 7, 14:18 EDT

Investigating - We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.
May 7, 14:03 EDT

May 6, 2022

No incidents reported.