All Systems Operational
Website Operational
Order Processing Operational
Card Processing Operational
Device Synchronization Operational
Online Ordering Operational
Reporting Operational
Deposits Operational
Payroll Website Operational
Payroll Processing Operational
Customer Care Phone Line Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 17, 2021

No incidents reported today.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021
Resolved - This incident has been resolved.
Apr 14, 16:18 EDT
Identified - As we are rolling out the latest updates to the Toast app, we know that a very small percent of tablets might encounter an error that crashes the device. Don’t fret, as there is a quick and simple solution for this. Please follow the instructions below:

1. You may also proceed to clear your device’s data by selecting the circular home button at the bottom of your screen.
2. Open the Settings app and select Apps.
3. Find the Toast POS app and select it.
4. Select Force Stop and choose OK when prompted.
5. On the same page, select Storage.
6. Select Clear Data and choose OK when prompted.
*Note, on some terminals, Clear Data may be listed on the same page as Force Stop.
**If you happened to take any credit card payments on the device before it crashed, please double check your sales on the Toast Backend to ensure that those payments are there.
Apr 14, 12:48 EDT
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Resolved - This incident has been resolved.
Apr 10, 21:44 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 10, 21:33 EDT
Investigating - We have been alerted to system issues affecting access to the Toast app and www.toasttab.com. We know that this can significantly impact your operations. Our engineers are investigating the cause and working to resolve the issue as soon as possible. We will update this page as new information is available.
Apr 10, 20:59 EDT
Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.