Online Ordering Incident

Incident Report for Toast System

Resolved

This incident has been resolved.
Posted Apr 24, 2026 - 14:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2026 - 14:37 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 24, 2026 - 14:30 EDT

Investigating

We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.
Posted Apr 24, 2026 - 14:21 EDT
This incident affected: Online Ordering.
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