Issues loading the Toast payroll database

Incident Report for Toast System

Resolved

This incident has been resolved
Posted Oct 12, 2021 - 15:54 EDT

Monitoring

A fix has been implemented and we are continuing to monitor.
Posted Oct 12, 2021 - 15:47 EDT

Update

This current outage is impacting customers that use the Toast Payroll Module. Labor reports, and other non-Toast Payroll functionalities will not be impacted.
Posted Oct 12, 2021 - 15:42 EDT

Identified

The issue has been identified and a fix is being implemented
Posted Oct 12, 2021 - 15:36 EDT

Investigating

An issue has been identified with the Toast payroll database affecting login, page load and payroll processing. The team are investigating.
Posted Oct 12, 2021 - 15:33 EDT
This incident affected: Payroll Web application and Payroll Processing.
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