Deposit Delay - US Customers - 2/17/2025

Incident Report for Toast System

Resolved

The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made.

If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

Posted Feb 17, 2026 - 13:09 EST

Monitoring

We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

Posted Feb 17, 2026 - 12:38 EST

Identified

We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

Posted Feb 17, 2026 - 08:24 EST

This incident affected: Deposits.