Toast Status Update
Incident
Report for Toast System
Resolved
This incident has been resolved and Toast Systems have returned to normal. Now that you’re back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant.
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online
Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
Update
We are continuing to work on a fix for this issue.
Update
xtraCHEF functionality has returned to normal. We will continue to update as more services are restored.
Update
Toast Web reporting functionality is returning to normal. We will continue to update as more services are restored.
Update
Toast Web UI functionality is returning to normal. Toast Web reporting, Online ordering, third-party online ordering, and Toast Now remain disabled. We will continue to update as more services are restored.
Update
POS functionality is returning to normal. You can expect to see in-store processing return to normal and offline orders begin to sync. Online ordering, third-party online ordering, and Toast Web and Toast Now remain disabled. We will continue to update as services are restored.
Update
We are continuing to work on the fix as we bring services back online.
Update
We are beginning to see positive signs of recovery from our Third Party partner, and some Toast systems are beginning to operate normally. We are continuing work to bring systems back online. As you prepare to get back online, we recommend taking these recovery steps to help support a smooth transition.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are continuing to work on a fix for this issue.
Update
We are aware of a Third Party partner outage affecting multiple Toast Systems and are investigating. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments.
Until your connection is reestablished, please follow the steps in our offline mode checklist.
Until your connection is reestablished, please follow the steps in our offline mode checklist.
Update
We are continuing to work on a fix for this issue.
Identified
We are aware of a Third Party Partner outage affecting multiple Toast Systems and are investigating. Updates will be provided here as they are available.
This incident affected: Order Processing / KDS, Card Processing, Toast POS app, POS Web application, Restaurant Reporting, Deposits, Payroll Web application, Payroll Processing, Online Ordering, Mobile Dining Solutions (MDS), xtraCHEF, Sling by Toast Scheduling, and Customer Care Phone Line.