11/18/25 - Toast Delivery Services Incident

Incident Report for Toast System

Resolved

All systems are operating as expected now. If you switched your preferred Toast Delivery Service provider to DoorDash, you are clear to switch back to UberDirect.

Posted Nov 18, 2025 - 13:32 EST

Monitoring

UberDirect has implemented a fix on their end and are showing signs of recovery. We are also seeing positive signs of recovery on our end and will continue to monitor.

Posted Nov 18, 2025 - 13:06 EST

Investigating

Toast Delivery Services via UberDirect is currently disabled due to an outage with your provider.

While we work with UberDirect to resolve the issue, you may switch your provider temporarily to DoorDash to continue to receive deliveries via Toast Delivery Services. If you choose to not switch, services should return to normal automatically once resolved.

Posted Nov 18, 2025 - 12:29 EST

This incident affected: Online Ordering.