SMS Delivery Issues

Incident Report for Toast System

Resolved

This incident has been resolved.

Posted Jun 05, 2024 - 15:05 EDT

Monitoring

We are seeing a recovery in the delivery of T-Mobile SMS messaging. We are continuing to monitor the situation and will provide an update when we can confirm this has been fully resolved.

Posted Jun 05, 2024 - 13:56 EDT

Investigating

We are currently investigating an issue, specifically related to T-Mobile, that affects SMS delivery. This would impact Toast Tables (your table is ready), Online Ordering Guest Login (text message verification), and SMS Guest Receipts. We will continue to update you as we learn more.

Posted Jun 05, 2024 - 12:10 EDT

This incident affected: POS Web application and Mobile Dining Solutions (MDS).