Update - We are continuing to investigate this issue.
Nov 18, 2025 - 08:38 EST
Nov 18, 2025 - 08:38 EST
Update - We are continuing to investigate this issue.
Nov 18, 2025 - 08:11 EST
Nov 18, 2025 - 08:11 EST
Investigating - We are currently aware of an outage of a Third-Party partner that is causing intermittent issues access Toast systems and actively monitoring.
Nov 18, 2025 - 08:10 EST
Nov 18, 2025 - 08:10 EST
About This Site
FAQs
Resuming Operations after the 10/20 AWS Service Disruption
What steps should I take when my devices come out of offline mode?
Our network connection is restored, but my device is still in offline mode. What should I do?
Should I capture my credit cards once the network connection is restored?
What should I do about online orders that came in when I was offline?
Is there a risk in taking credit card payments offline?
Order Processing / KDS
?
Operational
Card Processing
?
Operational
Toast POS app
?
Operational
POS Web application
?
Degraded Performance
Restaurant Reporting
?
Degraded Performance
Deposits
?
Operational
Payroll Web application
?
Operational
Payroll Processing
?
Operational
Online Ordering
?
Degraded Performance
Mobile Dining Solutions (MDS)
?
Degraded Performance
xtraCHEF
?
Degraded Performance
Sling by Toast Scheduling
Operational
Customer Care Phone Line
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance