Toast System Status

All Systems Operational

About This Site

FAQs

Resuming Operations after the 10/20 AWS Service Disruption
What steps should I take when my devices come out of offline mode?
Our network connection is restored, but my device is still in offline mode. What should I do?
Should I capture my credit cards once the network connection is restored?
What should I do about online orders that came in when I was offline?
Is there a risk in taking credit card payments offline?

Order Processing / KDS Operational

Card Processing Operational

Toast POS app Operational

POS Web application Operational

Restaurant Reporting Operational

Deposits Operational

Payroll Web application Operational

Payroll Processing Operational

Online Ordering Operational

Mobile Dining Solutions (MDS) Operational

xtraCHEF Operational

Sling by Toast Scheduling Operational

Customer Care Phone Line Operational

Toast IQ Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 21, 2026

No incidents reported today.

Feb 20, 2026

Isolated Card Processing Error

Resolved - This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.
Feb 20, 03:37 EST

Identified - The issue has been identified and a fix is being implemented.
Feb 19, 23:03 EST

Investigating - We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area. If you experience this issue we advise that the customer use a different credit card to process payment.
Feb 19, 14:32 EST

Feb 19, 2026

Feb 18, 2026

Toast Backend - Login Issue

Resolved - This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.
Feb 18, 18:21 EST

Investigating - We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.
Feb 18, 18:06 EST

Identified - The issue has been identified and a fix is being implemented.
Feb 18, 16:13 EST

Investigating - We are currently investigating an issue related to the inability to log into the Toast Backend.
Feb 18, 15:54 EST

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 05:00 EST

Scheduled - On Wednesday, February 18th, there will be a scheduled maintenance period between 5:00 and 6:00 AM EST. During this window there may be up to 1 minute of total Toast System downtime.
Feb 9, 11:17 EST

Feb 17, 2026

Deposit Delay - US Customers - 2/17/2025

Resolved - The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made.

If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
Feb 17, 13:09 EST

Monitoring - We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.
Feb 17, 12:38 EST

Identified - We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.
Feb 17, 08:24 EST

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

(02/14/2026)Entitlements/Online Orders Delays Incident

Resolved - We have identified the affected services and have implemented fixes to ensure proper functionality. This incident is now resolved.
Feb 14, 20:49 EST

Update - We continue to investigate the issue but are seeing minimal impact at this time.
Feb 14, 20:37 EST

Update - We continue to investigate the issue but are seeing minimal impact at this time.
Feb 14, 20:17 EST

Update - We are continuing to look into the cause of the issue, however, we are seeing improvements in the delays and errors.
Feb 14, 19:57 EST

Investigating - We are currently investigating an issue that may cause some delays to online ordering or present errors when navigating online ordering.
Feb 14, 19:45 EST

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.