Toast System Status

All Systems Operational

About This Site

FAQs

What steps should I take when my devices come out of offline mode?
Our network connection is restored, but my device is still in offline mode. What should I do?
Should I capture my credit cards once the network connection is restored?
What should I do about online orders that came in when I was offline?
Is there a risk in taking credit card payments offline?

Order Processing / KDS Operational

Card Processing Operational

Toast POS app Operational

POS Web application Operational

Restaurant Reporting Operational

Deposits Operational

Payroll Web application Operational

Payroll Processing Operational

Online Ordering Operational

Mobile Dining Solutions (MDS) Operational

xtraCHEF Operational

Sling by Toast Scheduling Operational

Customer Care Phone Line Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2025

Toast's Security Update Regarding the Salesloft Drift Incident

Resolved - This incident has been resolved.
Sep 18, 17:05 EDT

Monitoring - Toast recently was made aware of a widespread security incident targeting Salesloft’s Drift application, which provides chat support functionality on Toast’s website and connects to Salesforce, Toast’s CRM system. We immediately disabled Drift upon learning of the incident, and validated it did not affect our core Toast product offerings (such as our POS system).

Our investigation indicates that an actor used credentials stolen from Salesloft to access a small subset of information from Toast’s Salesforce instance, and were potentially able to access some business contact information, support case content, as well as Salesforce logs and configuration data. Learn more about this incident → https://updates.toasttab.com/announcements/toast-s-security-update-regarding-the-salesloft-drift-incident
Sep 18, 17:05 EDT

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Online Ordering | Kitchen Display ticket routing

Resolved - This incident has been resolved. If you are still experiencing issues related to this, please log in to the Toast Backend. You will see an alert in the bottom-right corner of your screen that will guide you through the steps to resolve the issue.
Sep 5, 16:16 EDT

Identified - We have identified the issue and are working on a resolution. In the meantime, we recommend navigating to the Device Setup on any KDS devices that you have. You can follow the article below to make these changes, which will allow for the tickets to appear as intended:

The Dining Options that need to be marked to display are named: "Online Ordering - Takeout" and "Online Ordering - Delivery"

https://central.toasttab.com/s/article/Print-Routing-by-Dining-Option#filtertickets
Sep 5, 14:08 EDT

Investigating - We are currently investigating an issue related to ticket routing for Online Ordering. This affects orders and their visibility on KDS devices.
Sep 5, 12:54 EDT

Nightly Emails Incident

Resolved - We have resolved an issue that resulted in Nightly Emails including Daily Summary Emails not being sent to customers. We are working to resend these emails to affected customers as soon as possible.
Sep 5, 11:00 EDT

Sep 4, 2025

No incidents reported.